Today we would like to talk to you about an idea which was developed, for once, not by us or by one of our consultants, but by one of our customers; the idea, which is still in its early stages, might end up into the world’s first restaurant in which waiters are in constant real-time communication with chefs and bartenders, thanks to a network of Bluetooth micro earpieces.

A restaurant, whose name we will not disclose due not only to privacy reasons, but also to the fact that the project is only moving its first steps, is planning to provide its waiters with a wireless earpiece. This earpiece, once it is inserted into the ears of personnel working the tables, as well as those who prepare meals and drinks, would allow them to communicate remotely and in real time with each other across the place.

By doing this, while the waiter is by the table gathering customers’ requests, he will just have to “dictate” details of the order via a microphone connected to his earpiece, and the bartender or chef, equipped with the same device, will be able to start preparing whatever has been requested in real time, thus getting rid of any in-between time between the moment when the order is accepted (and the waiter ends his route), and it is actually taken to the kitchen.

Naturally, all waiters will also be equipped with small terminals, equally connected via Bluetooth protocol, which will be used to transfer the order electronically to the kitchen, where it will be printed and displayed.

Furthermore, the earpieces network will also function the other way around, carrying information from the kitchen to the waiting staff. In fact, through this system, the chef who just prepared a meal or a dish, can inform the waiter in real time, who will be able to run to the kitchen without wasting time, even if he is on the other side of the place, and present the customer with his dish, still smoking hot.

Another advantage of the real-time information flow is that the customer will get to know in real time about any problem caused by lack of a specific ingredient. How many times did it happen to us, going to the restaurant, to see the waiter come back to us a minute after taking our orders, to inform us with a sad expression that unfortunately there is no more bacon in the kitchen, and that plate of Spaghetti Amatriciana that we were waiting in anticipation will never come?

Thanks to real time connection, we would no longer have this kind of surprises, because the waiter would be informed “live” from the kitchen through his hidden earpiece, allowing us to change our order.

This system would then allow for a faster service, long with a higher quality and freshness of the food served, thus avoiding unpleasant surprises for the customer, who would not have to wait for a long time until he gets a plate of lukewarm spaghetti instead of the hot one he was dreaming about.

Once the project is completed, we will have the first restaurant in Italy which, besides serving our famous tasty specialties, will do it in a technologically advanced fashion, gaining in terms of speed of service, but also in taste and freshness. Are you hungry?